Transformation - restating our ambition to innovate
![](https://sharedservices.blog.gov.uk/wp-content/uploads/sites/215/2019/09/Andys-blog.jpg)
In my previous blog in July, I shared the insights we have gained in shared services since January 2018. Today, I want to share our new, refreshed Strategy. While technology, service models, the commercial environment and user expectations will continue …