In my experience one of the biggest, and yet most rewarding, challenges in life is bringing people together with different ideas from different perspectives and different fields of expertise to agree on a single and shared way forward that works …
As GSS marks its first birthday, programme support manager Suzanna Downie reflects on the past year and its highlights, achievements and successes.
Lara Hayes described her career journey and her work at Government Shared Services as part of a team that thinks innovatively about how to introduce new technologies that speed up services, improve processes across government and make transactions easier.
Government Shared Services is enabling civil servants to focus on delivering public services and supporting government priorities by reducing bureaucratic personal admin. Watch this short video to find out more.
A look at how innovative shared service technology is being used to save money and time
Our new digital solutions aim to make civil servants' lives easier so they can focus on supporting government priorities. Find out more about the work we've been doing.
Improving end-user experience is at the heart of shared services transformation. Delivery Director Amanda McFeeters shares how her team is working with departments and shared service providers to listen to and support users through improved processes and services.
Innovations in technology are integral to our vision for shared services transformation. Technology Director Mark Thompson highlights some of the initiatives we are working on to make government digital from the inside.
Government Shared Services (GSS), in collaboration with departments, is working to transform shared services across government. Strategy Director Andy Helliwell tells the story of GSS and shares its vision for the future.