Government Shared Services (GSS), a part of the Cabinet Office that I now lead has, for the last 18 months, been focused on ensuring we are fit for the future by thinking about how we introduce new technology to help …
Improving end-user experience is at the heart of shared services transformation. Delivery Director Amanda McFeeters shares how her team is working with departments and shared service providers to listen to and support users through improved processes and services.
Innovations in technology are integral to our vision for shared services transformation. Technology Director Mark Thompson highlights some of the initiatives we are working on to make government digital from the inside.
Government Shared Services (GSS), in collaboration with departments, is working to transform shared services across government. Strategy Director Andy Helliwell tells the story of GSS and shares its vision for the future.